Helpdesk & remote support
Fast troubleshooting for user, application, connectivity and access problems.
Business IT service
Business IT Support
Give your team one accountable point of contact for daily issues, planned changes and the technical work that keeps the business moving.
Services
What this service includes
We define the IT support scope after reviewing the current setup, system dependencies and business impact.
On-site technical service
Hands-on work around Jerusalem for hardware, cabling, printers and issues that cannot be solved remotely.
Workstations & applications
Setup, updates, troubleshooting and secure configuration for business computers and software.
Accounts & documentation
User onboarding, access changes, device records and clear technical documentation.
Platforms and technologies we support
Business IT Support
WindowsWindows ServerMicrosoft 365AnyDeskRustDeskQuick AssistPrinters & peripherals
FAQ
FAQ
Can RuknIT take over an existing IT support environment?
The initial review covers helpdesk & remote support and on-site technical service. We then document risks and priorities before making changes.
What work is included in IT support?
Work can include assessment, configuration, troubleshooting, documentation and validation across Windows, Windows Server, Microsoft 365, AnyDesk, RustDesk, Quick Assist, based on the existing systems and business requirements.
Which platforms do you support for IT support?
Common platforms include Windows, Windows Server, Microsoft 365, AnyDesk, RustDesk, Quick Assist. We can assess existing products before recommending a replacement.
RuknIT
Need help with IT support?
For IT support, tell us which systems are affected and what must stay online. We will review the situation and define a clear starting point.